Privacy Policy

1. Overview

Tafocus Floristry Institute (“we,” “us,” or “our”) respects your privacy. This Policy explains what data we collect, why we collect it, and how we handle it.

2. Information we collect

• Account data: name, email, password (hashed), and optional profile fields.
• Transaction data: purchased courses, invoices, and billing addresses.
• Usage data: pages visited, device/browser info, and interaction events.
• Support data: messages you send via forms or email.

3. How we use information

• To provide and improve courses, critiques, and certificates.
• To process payments and maintain transaction records.
• To communicate about enrollments, updates, and policy changes.
• To protect our services, prevent fraud, and enforce terms.

4. Cookies and tracking

We use necessary cookies for authentication and preferences, and analytics cookies to understand site performance. You can adjust preferences in your browser. Our cookie banner lets you consent to optional cookies.

5. Data sharing

We do not sell personal data. We share limited data with service providers (e.g., payment processors, cloud hosting) under agreements that require safeguard standards.

6. Data retention

We retain account and transaction data for as long as needed to provide services and comply with legal obligations. You may request deletion; we will honor it unless retention is required by law.

7. Security

We use industry-standard measures including encryption in transit, access controls, and regular audits. No method is 100% secure; we monitor and improve our safeguards continuously.

8. Children’s privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

9. Your rights

• Access and portability of your data.
• Correction of inaccurate data.
• Deletion, subject to legal exceptions.
• Objection or restriction to certain processing.

10. International transfers

Your data may be processed outside your country. We rely on appropriate safeguards such as standard contractual clauses.

11. Contact

Email: [email protected] • Phone: +1 (415) 915-2041

12. Changes to this Policy

We update this Policy when needed. Material changes will be communicated via email or an in-product notice.